Privacy Policy
Last updated: October 2026
1. Who we are
Inner Mongolia Condeboo Biotech Co., Ltd. (内蒙古康得保生物科技有限公司), located at Room 101, Inner Mongolia Condeboo Biotech Co., Ltd., Helinger Dairy Industry Development Zone, Hohhot, Inner Mongolia 011500, China, operates this website ("en.condeboo.com"). For data protection matters, contact us at +86 188 6559 8989 / +86 185 0483 1797 / +86 158 1085 7353 or 252941321@qq.com.
2. What we collect
- Inquiry data you submit via forms or the AI assistant: name, company, work email, country, product interest, estimated volume, message content and conversation transcript.
- Technical metadata: page visited, browser language, time zone, IP address (stored with the lead for routing and abuse prevention).
- Cookies: only basic preference storage (language choice, cookie consent). We do not use advertising or cross-site trackers.
3. How we use it
- To respond to your inquiry within 24 hours and prepare quotations, samples and technical documents.
- To route your request to the correct regional sales specialist.
- To compile an internal morning summary of overnight inquiries for our sales team (delivered via our corporate WeCom workspace).
- To detect your approximate country from your IP address on your first visit, solely to display the site in a suitable language. This lookup happens in real time against a local database; the lookup result is not stored.
We do not sell, rent or share your data with third parties for marketing purposes.
4. Legal basis & retention (GDPR)
Processing is based on your consent (Art. 6(1)(a)) and our legitimate interest in handling B2B inquiries (Art. 6(1)(f)). Inquiry records are kept for up to 24 months, then deleted or anonymized.
5. Your rights
You may request access, correction, deletion or export of your personal data, and withdraw consent at any time by calling +86 188 6559 8989 / +86 185 0483 1797 / +86 158 1085 7353, emailing 252941321@qq.com or writing to the address in Section 1. We respond to verified requests within 30 days.
6. Data location & security
Lead data is stored on access-controlled servers. Transfers occur only over encrypted connections (HTTPS). The AI assistant processes conversations to generate replies; no conversation is used to train third-party models.